PRIVACY POLICY

Effective Date: 29/07/2025
Website: https://shop.lunarcrush.com

At LunarCrush, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase through our website.

1. Information We Collect

We collect personal and transactional information you provide to us in order to fulfill your orders, including:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number (if applicable)

  • Cryptocurrency wallet address (for payment processing)

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders

  • To communicate with you about your order

  • To provide customer support

  • To comply with legal and regulatory obligations

3. Payment and Fulfillment

We use trusted third-party vendors to fulfill orders and process payments. This may include sharing only the necessary personal information required to complete your transaction and deliver your items.

For cryptocurrency payments, we collect and store wallet addresses as part of the transaction process. These are stored securely and used solely for payment verification and refund processing.

4. Data Security

All stored personal and transactional data is encrypted. We use industry-standard measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

5. User Accounts and Data Control

You may choose to:

  • Check out as a guest (minimal data collected, no account creation)

  • Create an account to manage your order history and personal data

If you create an account, you can log in at any time to:

  • View and update your information

  • Delete your account and associated data

  • Manage communication preferences

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain types of processing

  • Lodge a complaint with the appropriate authority if you believe your data rights have been violated

7. Cookies and Analytics

Our website may use cookies and anonymous tracking to improve performance and user experience. No personally identifiable information is collected through cookies unless explicitly provided.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the effective date clearly stated.

9. Contact Us

For questions or concerns about this policy or your personal data, please join our official LunarCrush website and open a support ticket.